- #Apple macbook technical support pro#
- #Apple macbook technical support software#
- #Apple macbook technical support professional#
We also forge strategic partnerships with vendors and corp-to-corp candidates (C2C) that share our core values and encourage you to partner with us. We live our core values in everything that we do, starting with "doing the right thing" for our employees/contractors and "committing to client success." This is a big part of how we continue to make lists like "2019 Forbes Small Giants".
#Apple macbook technical support professional#
Our history was built on a foundation of partnerships with global brands like McDonald's, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others who look to Solugenix to be their trusted partner in providing professional staffing, non-IT and IT solutions. As a pioneer in Professional Staffing and IT Consulting, we have partnered with some of the biggest global corporations across many industries. Our client is a leading IT Service provider.įor over 50 years, Solugenix has been a global technology development and services firm with locations in California, Arizona, India, and the Dominican Republic.
* Communicate technical information to the technical and non-technical team and customers * Utilize problem management database and systems to track and report on customer calls and requests * Provide regular, accurate, and timely feedback regarding customer requirements which shall include supervising assignments and maintaining timely communication with sales, operations, and branch office personnel
* Provide on-site hardware support for general troubleshooting and problems for Apple products * Provide support to end-users regarding technical inquiries * Provide Apple product troubleshooting, diagnosis, and repair on (but not limited to) Microsoft based products
* Monitors and advises team on the support activities of the Apple Support center * Perform installation, configuration, upgrade, repair, and preventative maintenance on software, hardware, and/or systems related to Apple products * Perform reactive troubleshooting to effectively identify potential incidents or problems, and attempt to eliminate them to occur in the future * Resolve incidents and problems associated with Apple products * Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs
#Apple macbook technical support pro#
* Provide support and maintenance of MAC hardware, Apple mobile products, Applications, Pro Applications, and OS * Apple Certified Support Professional (ACSP) * Extensive knowledge of Mac product installations, configuration, maintenance, troubleshooting, operating systems, upgrading, and recovery solutions
#Apple macbook technical support software#
* Experience in software (Apps, Pro Apps, and iOS) * Experience in all Mobile Products (iPhone, iPad, iPad mini) * Experience in all Mac Products (iMac, Mac Mini, Mac Pro, Mac Book) * Requires 5+ years of related work experience The candidate exercises judgment with supervision within the generally defined practices and policies in selecting methods and techniques for obtaining solutions and acts as a liaison between customers, departments, and within the organization to lead problem resolution. The candidate works on assignments of diverse scope where analysis of data and hardware requires evaluation of identifiable factors.
This is a 3-month contract to hire in Huntington Beach, CA (Onsite). Solugenix is assisting a client in their search for an Apple MAC Tech Support. Position: Apple MAC Tech Support - Huntington Beach, CAĪpple MAC Tech Support $30-$33/hrHuntington Beach, CA (Onsite)3-month contract to hire
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